At Venturi Healthcare we continuously strive to provide the highest standard of care for our residents, as such both family member and resident feedback is extremely important to us. Here you will see a selection of the comments and feedback received from families in regard to the care their loved ones are receiving within our homes.
I have found the care at Byron Court to be very good. The staff are experienced, professional and very caring and understanding. The activities are excellent and inclusive. The meals are good and varied. Material standards are improving but the main thing is the good nature of the staff.
My mum has been here for 2 and a half years. The home feels like a home and everyone from care staff to office, to cleaners are all friendly and helpful. The manager is very approachable. My mum is very happy here, she says it is the best place we could have picked for her.
My mum was a resident at Byron Court, she passed away there. The care, respect and dignity shown not only to my mum but to all the family was fantastic. Every member of staff from carers to cleaners, kitchen, office and management came into mum to show their respect and say good bye and offer their support to us. Nothing was too much trouble.
All staff are friendly and caring and the home has a lovely atmosphere as soon as you walk in.